Mind at Ease - Service Design
This project centres on enhancing the mental health care experience for elderly individuals. It includes a service proposal supported by thorough secondary and primary research on the mental health of older adults and the importance of mental health care during their later years. Additionally, it provides an overview of the research methodology employed to conceptualize and design the service.
Course work
Duration
15 weeks - 2022
Industry
Health Care
Challenge
How might we ensure that elderly individuals feel valued and productive in their post-retirement years, while also addressing their mental health needs through a sense of belonging, purposeful engagement, and community involvement?
3x
Improved Health Reports
2x
Reduced loneliness in elderly
(All numbers are projected hypothetically post user testing)
85%
Active participation of members
Results
As a result of addressing this challenge, MindatEase was designed as a dedicated space for elderly individuals, designed specifically to support their mental health post-retirement. The space offers a variety of activities such as art therapy, yoga, meditation, Zumba, gardening, book reading sessions, and social Saturdays to ensure their minds remain at ease. Additionally, it includes amenities like a library, cafeteria, and lounge. All activities are led by professionals and closely supervised by onboard mental health coaches, providing a comprehensive and supportive environment for the elderly.
As
Process
100+
Ideas Generated
5
Ideation Tools
10+
Stakeholders Interviewed